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Business continuity planning: Accelerate your digital transformation

 
 

Hello, we're here to help

 

In this uniquely challenging environment, how can you accelerate your digital transformation to ensure business resiliency and productivity?

With teams, including our own, moving to large scale remote working, Australian businesses had to quickly adapt their infrastructure and the way they collaborate in the face of disruption.

This page brings together perspectives from our Telstra Purple Experts, to help you navigate the current environment, empowering you to get more from the investments you've just made and gain from the cultural shift that has occurred alongside.

Contact us now       >
 
 

Article

Optimise your infrastructure to empower your people with scalable remote working

With the onset of the COVID-19 pandemic, working from home became the new business normal.  But what sort of IT considerations should we be thinking about for the future?

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People and Purpose at the core of everything we do

Telstra Purple has the experience, capacity and tools to enable you to solve the challenges you face.
 
 

Article
How to maintain remote contact centre support

Eight considerations on how to manage and support your contact centre agents working from home, so you can continue to deliver excellent customer service.

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Video
The modern workplace is no longer about an office

Watch our Digital Culture Executive, Tatham Oddie, discussing how to drive collaboration when virtual working has become essential for every business.

Watch now >

 

Technical Blog
COVID-19 impacts on business continuity plans

How to prepare for the common technology scenarios to support critical business functions during a major disruption.

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Webinar Series | Helping you stay connected, secure and remain productive

Watch our Networks, Security and Digital Culture experts as they discuss the challenges organisations are currently facing and give actionable and practical advice. Learn how to adopt, scale and manage remote working capability to ensure business continuity and productivity, so your organisation can adapt to changing community and market conditions.

Watch on-demand now       >
 
 

How we've helped so far

Telstra Purple helped many customers with their business continuity response – bringing together people and purpose to solve their current challenges through technology.

 
 
 

Solution Story

Ambulance Victoria & Australian and New Zealand Intensive Care Society

Telstra Purple partnered with Ambulance Victoria and ANZICS to develop a Critical Health Resource System to manage visibility of public and private hospital intensive care units to manage peak demand. The CHRIS system allows healthcare facilities to move patients to the nearest available ICU hospital and redeploy vital equipment to those that need it most.

Find out more >

 
 
 

Solution Story

East Metropolitan Health Service

Telstra Purple and WA Health worked together to develop a robust digital system to support COVID-19 diagnosis across several regional screening clinics. The solution helps support healthcare workers in identifying risk factors for infection based on the information collected, such as travel routes, public places, geography and demographic.

 
 
 

Solution Story

AGL

We've been supporting multiple businesses to transition their workforce to remote working arrangements while ensuring minimal disruption on its operations and contact centre. We undertook a full network and security assessment analysis to enable over 4,000 AGL employees to work from home with a key focus on their contact centre – with total mobility and external access activated for over 7,000 users. This has enabled AGL to continue to deliver essential services for communit\ies across Australia.

 
 

Let's create, together.

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